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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cherie Mager

August 14, 2024

5  out of  5
rating by Cherie Mager
"Thanks for the savings"
We responded:
"Thanks for the review, Cherie! We're delighted to do business with you and so happy to we were able to save you some money! Please reach out if you need any further assistance."
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dakota braun

July 29, 2024

5  out of  5
rating by dakota braun
"Great company! Paige is the best and my favorite!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our company and that Paige was able to assist you so well. We'll be sure to pass along your compliments to her. If you need any further assistance, please don't hesitate to reach out!"
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Kaylaa Braun

July 29, 2024

5  out of  5
rating by Kaylaa Braun
"Paige was super helpful & knowledgeable!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Paige was able to assist you. If you have any more questions or need further assistance, feel free to reach out!"
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Jason Lovelace

July 27, 2024

5  out of  5
rating by Jason Lovelace
"Spoke with Paige and she went above and beyond to provide all the information and options for my insurance needs. Puts it in terms you can understand and doesn't put you to sleep."
We responded:
"Thank you so much for your positive review! We're thrilled to hear that Paige exceeded your expectations and made the information easy to understand. If you have any more questions or need further assistance, we're here to help!"
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Seth Krites

July 27, 2024

5  out of  5
rating by Seth Krites
"I've never experienced such professionalism and amazing quality by an insurance company in my life! 5 stars! Ask for Paige Lovelace, she is lovely and incredibly helpful."
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience and that Paige provided exceptional service. Your kind words and 5-star rating mean a lot to us. We'll be sure to pass along your compliments to Paige. If you need any further assistance, please don't hesitate to reach out. We're here to help!"
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payton

July 26, 2024

5  out of  5
rating by payton
"Great choice in company! Paige is amazing!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that you had a great experience and that Paige made a positive impact. We'll definitely pass along your kind words to her."
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Tammy Sanders

July 26, 2024

5  out of  5
rating by Tammy Sanders
"My girl Paige is amazing"
We responded:
"Thank you so much! We’re thrilled to hear that Paige has made such a positive impression. We’re lucky to have her on our team! If there's anything else we can help you with, don't hesitate to reach out."
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Melisa Richmond

July 26, 2024

5  out of  5
rating by Melisa Richmond
"Love this company! My girl Paige is my fav 🙂😉❤️"
We responded:
"Thank you so much for your positive review! We're glad you had a great experience with Paige! We’ll be sure to share your kind words with her. We look forward to continuing to serve you!"
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Carolyn Fiedler

July 26, 2024

5  out of  5
rating by Carolyn Fiedler
"I love this company and my girl, Paige is my fav!"
We responded:
"Carolyn, thank you for your review! We're so glad Paige was able to assist you. If there is anything else we can do for you, please let us know."
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Helen Rammel

July 26, 2024

5  out of  5
rating by Helen Rammel
"I've been working with State Farm for many years and have always been satisfied with them. If you get the chance to work with Paige, she goes above and beyond to give you the best experience she possibly can. Highly recommend!"
We responded:
"Thank you, Helen! We're delighted to hear that you've had positive experiences with us and that Paige has gone above and beyond to provide you with exceptional service. Your high recommendation means a lot to us. If there's anything more we can do for you, please don't hesitate to reach out."
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Dott Johnson

July 26, 2024

5  out of  5
rating by Dott Johnson
"I never had such professional service and courtesy from any agency for quite some time, well worth the visit, Paige Loveless you were on point with everything!"
We responded:
"Thank you! We are thrilled to hear that you had such a positive experience at Kyle Wheeler State Farm. We're glad to know Paige provided you with professional and courteous service. We'll be sure to pass along your kind words to her. If there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our top priority!"
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Josie McElroy

July 26, 2024

5  out of  5
rating by Josie McElroy
"I absolutely love this company! Paige helped me find the best insurance that worked for me for the cheapest price!!"
We responded:
"Thank you so much for your fantastic review! We're delighted to hear that Paige was able to help you find the perfect coverage. If you have any other needs or questions in the future, please don't hesitate to reach out. We're here to help!"
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Rebecca Hallman

July 19, 2024

1  out of  5
rating by Rebecca Hallman
"Communication with Kyle is terrible. We've had State Farm for close to 10 yrs, but this person by far has been the most frustratingly un-reachable agent we've ever dealt with. Anytime we've tried to call to ask questions, he's never around. When we need to adjust a policy, "he'll have to call you back." Finally fed up, we've been trying to CANCEL all our policies for over a month (1 home and 2 auto). Numerous phone calls to his office go unanswered, or you get his office assistant, who apparently does not communicate with him either. Even after telling Kyle to cancel everything, we STILL got charged for one of our policies that he "forgot" to cancel, and then he told us when we finally managed to catch him on the phone that "oops, we missed that one!" and that we would be getting reimbursed for it... yeah still waiting on that Kyle. 🙄 "Like a busy neighbor, this guy's never there.""
We responded:
"Dear Rebecca, Thank you for taking the time to share your feedback. I am sorry to hear about your experience and understand your frustration. We strive to provide excellent service to all our clients, and it’s concerning to hear that we fell short in your case. While we endeavor to be as responsive and effective as possible, there are occasions where our communication may not meet expectations, especially during periods of little to no staff for 2.5 months as we were training our new professionals. We are continuously working on improving our processes to ensure better service and communication with our clients. Regarding the policy cancellation and charges, I apologize for any confusion or inconvenience this may have caused. We aim to handle such requests promptly and accurately, and I regret any oversight that may have occurred. Rest assured, we are looking into this matter to ensure it is fully resolved. Your feedback is important to us as it helps us improve. If you have any further concerns or if there is anything more we can do to assist you, please do not hesitate to contact me directly at 419-238-5471 ext. 1777 and message me at kyle@kylecoversohio.com. You will also find our trained and licensed professionals Kelly, Paige, Becca, and Rayna will be able to assist as well if you find that you do not wish to speak or work with myself. Thank you for your understanding and for allowing us the opportunity to address your concerns. Sincerely, Kyle"
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Lindsay Bowman

July 3, 2024

5  out of  5
rating by Lindsay Bowman
"Kyle is one of a kind! He's a very helpful agent full of knowledge to help ensure I'm making the right choices that are best for me. I'm very thankful we made the switch to him. His availability to his customers is what sets him apart."
We responded:
"Thank you Lindsay for pointing out our commitment to answering every phone call in the first ring and my 3 days a week where I keep 5 hours a day open to meet with all of my customers each hour! It is an absolute pleasure having the chance to be your Good Neighbor!! "
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paige lovelace

July 3, 2024

5  out of  5
rating by paige lovelace
"Great people, fast service, great protection !"
We responded:
"Thank you Paige!! We are committed to being better than yesterday! I am honored to have you as a customer! "
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Tim Stahl

June 16, 2024

5  out of  5
rating by Tim Stahl
"Great experience with Kyle and Kelly! They and their staff were very friendly and knowledgeable."
We responded:
"Thank you so much for your kind words Tim! We here at Kyle Wheeler State Farm pride ourselves in being knowledgeable in the Insurance Industry space. "
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Natalia Sanchez

March 25, 2024

5  out of  5
rating by Natalia Sanchez
"Kyle and his team are doing a phenomenal job at providing a great customer experience!!"
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chris fech

March 12, 2024

5  out of  5
rating by chris fech
"Kyle is extremely professional, knowledgeable and helpful! I highly recommend his services. Not pushy or overbearing, truly pleasant to work with!"
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Quinn Wolfe

March 12, 2024

5  out of  5
rating by Quinn Wolfe
"Kyle and his staff are very friendly and knowledgeable. They made getting the coverage I needed easy, and explained everything in a straightforward way that made sense."
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Tommy Green

March 9, 2024

5  out of  5
rating by Tommy Green
"Kyle was super friendly and professional. We are glad to have found a family-oriented person in the industry who we can trust."
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ian harberson

February 25, 2024

5  out of  5
rating by ian harberson
"Great service! Very friendly staff and agent!"
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Bain Wannemacher

February 1, 2024

5  out of  5
rating by Bain Wannemacher
"Great local business. They do a great job of taking care of their customers."
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tyler pulse

January 16, 2024

5  out of  5
rating by tyler pulse
"Kyle is amazing. Every single time I’ve seen and dealt with him he’s professional and digs to resolve any issues. Most recently he went over and above what most other agents would do. His staff is kind and very friendly. They all make you feel like a friend instead of just a client. If you need any type of Insurance or investment advisement I would highly recommend kyle."
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Cody VerHuel

January 14, 2024

5  out of  5
rating by Cody VerHuel
"Kyle is a great agent who puts his customers first every time! Highly recommend working with Kyle and his team!"
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Caleb Dupuy

January 13, 2024

5  out of  5
rating by Caleb Dupuy
"Kyle is one of the best agent I have ever dealt with. Can’t say enough about the level of commitment to his customers."